Return Policy
Return and Refund Policy
At Archive Outlet, we strive to offer quality products and fair service to our customers.
Right of Return
You have the right to return a purchased item within 14 days from the date of receiving the order.
Return Conditions
For a return to be accepted:
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The item must not have been worn, used, or washed.
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All original tags must be preserved and attached to the product.
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The item must be returned in the same condition in which it was received.
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The product must be well-packaged for return shipping.
Unaccepted Returns
Items will not be accepted if they:
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Show signs of use.
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Have been washed or treated in any way.
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Have had their tags removed.
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Are damaged due to customer fault.
Refunds
Upon receipt and inspection of the returned item, we will notify you of the approval of the return.
If approved, the amount will be refunded using the same payment method used for the purchase, within a reasonable timeframe according to applicable law.
Return Shipping Costs
Return shipping costs are borne by the customer, except in cases where:
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The received item is different from the one ordered.
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The product was received with a manufacturing defect or damage.
Important Information
Most items at Archive Outlet are unique and have limited availability. We recommend carefully checking the product description, size, and photos before completing your order.
All photos on the website are of the actual item offered for sale.
Contact
For questions regarding returns or refunds, you can contact us at: